Since Texas is a buyer’s choice state, the buyer and their agent ultimately choose which warranty provider to team up with (even if the seller already has coverage enrolled on the home). When helping your clients pick a warranty company, you want to guide them toward a provider with a proven track record of happy Texas homeowners and paid-out claims. 2-10 HBW has that history, and we understand the unique complexities of selling and owning homes here.
We're also a valuable partner for your real estate business, and we provide marketing tools, expert guidance, and the assistance you need to make your clients happy. Agent enrollment is nearly effortless, too. Our goal is to help every real estate agent, brokerage, and title company that we team up with to better serve their clients. Just keep reading to learn more about how we turn that goal into reality.
Some home warranty companies love complicated coverage contracts that require a legal degree to uncode, but not here. We like to keep things simple and easy to understand. We also like to do what’s right, which means offering comprehensive coverage options homeowners can trust.
If you’re in the real estate business, you already know that relationships are everything. We feel the same way. That’s why we’re dedicated to supporting you, and your clients, with tools and resources you won’t find elsewhere. When you’re supported, you can better support your clients. In an industry that depends on referrals from happy buyers and sellers, partnering with 2-10 HBW offers another way to delight your clients and earn their trust.
You’re busy, and we want to make this process quick and painless. Enroll a home in minutes over the phone or via our easy-to-use Online Agent Portal. All you need is basic information about the home and its owner.
2-10 HBW has been serving the needs of Texas homeowners for over 35 years. From Houston to Dallas and beyond, our local team understands what it means to proudly call the Lone Star State home.
Sellers can also rest easy by enrolling in our complimentary listing coverage, which helps limit closing delays and post-closing disputes. Not to mention, homes with a warranty sell on average 11 days faster, and for $2,300 more.
Our industry-exclusive coverage options are unmatched. For example, comprehensive HVAC protection includes unlimited refrigerant, SEER matching, and more. Additionally, our 'Even If' Service Fee Guarantee allows the homeowner to request reimbursement of the service fee if the dispatched service contractor determines that the system or appliance isn’t eligible for coverage, or if the same contractor has to return for work under the same claim. This isn't an industry standard — it's just another way that 2-10 HBW puts smiles on the house.
Standard coverage provides core protection for your client's essential home systems and appliances, but enhanced warranty coverage often makes better financial sense. When homeowner’s opt for Supreme, coverage for 40+ additional items is included.
"2-10 has been very good to my clients and my personal home needs – the coverage is thorough, the repair vendors are great and my representative couldn’t be any nicer to deal with. Thank you for many years of amazing service!"– Carol Kingman, Weichert Realtors – Lake Realty.
"We have dealt with 2-10 for the nine years I have been with Intracoastal Realty. My rep is always available to answer our questions and address our concerns as are the other employees of 2-10. I am always glad to include a 2-10 warranty with my sales!"– Rainelle Mishoe, Intercoastal Realty.
“The 2-10 warranty product is the best in the business and it is backed up by outstanding service to the real estate brokers by the local representatives.”– Clinton Howlett, Century 21 Sweyer & Associates.
Happy clients lead to more referrals, and nothing upsets a new homeowner more than a costly breakdown or repair. 7 out of 10 homes experience a failure to a system or appliance within one year of purchase, but a Systems and Appliances Service Agreement (also called a home warranty) gives buyers peace of mind and protection from the unexpected. A 2-10 HBW Home Warranty Service Agreement helps homeowners reduce the overall cost of owning a home by protecting them against unexpected systems and appliances breakdowns.
The systems component of home warranty coverage provides comprehensive protection for a home’s most important systems. Our standard home warranty coverage includes:
Air Conditioner/Freon Split System: The average replacement cost of an air conditioner is $3,698, so protecting this vital system makes solid financial sense. Components that are eligible for coverage include centrally ducted refrigeration systems, heat pumps, geothermal and water source systems, evaporative coolers, built-in electric wall units, and others. Our coverage even includes upgrades required to meet government mandates regarding efficiency and refrigerant standards.
Hot Water Heater: No one wants to take a cold shower in the morning, but replacing a water heater costs $1,650 on average. With home warranty coverage, the mechanical components within gas, electric, hydronic, and propane units are protected. Tankless units are also covered at no additional charge, and our Supreme coverage can help cover modification, code violation, haul away and disposal costs should they be required.
Plumbing: A home without running water hardly feels like home at all, but home warranty protection can help keep the water flowing. In the most basic terms, a plumbing system includes pipes and fixtures that bring water into the home and take waste where it belongs. Pipe leaks, breaks in water and waste lines, toilets, and the clearing of mainline stoppages are all covered.
Electrical Panel/Wiring: Today’s homes feature an ever-increasing number of electronics, and these electrical systems can be tricky to fix. Repairs and replacements can add up quickly, but with a home warranty, a home’s wiring (including telephone wiring), switches, outlets and doorbell system are all eligible for coverage, saving the homeowner time and money.
We also understand that every home is different, therefore different warranty options are available, including protection for well pumps, pool/spa equipment, and more.
Homeowners rely on their appliances to cook, clean, entertain, and so much more. Standard coverage for appliances includes:
Refrigerator: The average cost to replace a refrigerator is $1,910… and that doesn’t include replacing spoiled food. Refrigerators keep food cold by moving a cooling agent through a compressor, similar to an air conditioning system. Sometimes, these components malfunction. Mechanical parts, the ice maker, and other important features are protected with Standard Coverage. We even have an industry-exclusive Appliance Color Match program.
Oven: Today's ovens come in two basic types: electric or gas. In the event of a breakdown, home warranty coverage ensures dinner still gets on the table. The mechanical components of both gas and electric ovens are eligible for coverage, and additional items may also be eligible with Supreme Coverage.
Built-in Microwave:Microwaves make life easier, which is why a home warranty covers this important appliance. Built-in units are eligible for coverage, including the various parts that are needed to cook food. With Supreme Coverage, rotisseries and meat probes can also be protected.
Dishwasher: No homeowner likes seeing dishes piled up in the sink, and while dishwashers are pretty straightforward in their operation, replacing one could easily cost more than $500. With Standard Coverage, every part that performs washing and drying tasks is protected. For additional items like handles, hinges, rollers and more, check out our Supreme Coverage.
Washer & Dryer: Clothes washers and dryers are included with Supreme Coverage (protection is optional with Standard), even if the homeowner brings their machines from a previous home. As with all of our appliances coverage, the mechanical components are also eligible.
Enrolling coverage is easy, and there’s no lengthy application or approval process. Once you have the homeowner’s name, address and coverage needs, there are three simple ways to protect a home:
Contact us at today 888.794.1062, or use the form below if you have any questions!
Our Standard coverage provides core protection for your client's essential home systems and appliances. With Supreme, they get that same valuable protection, plus coverage for 40+ additional items that include:
Supreme coverage often makes better financial sense, too. It allows clients to get the most from their homeownership experience without added time or hassle for the homeowner. For example, lock and re-key is included for up to four locks. This feature alone is often worthwhile for buyers, because hiring a locksmith to tackle this project would be more expensive than the service fee.
Visit this helpful page to learn more about Supreme coverage.
Absolutely. If a home is sold during the term of the home warranty, coverage can be transferred to the new homeowner by notifying 2-10 HBW at 800.795.9595.
Yes! If the covered systems and appliances are in good, working order and reside in the home at the time coverage is enrolled, they’ll be protected.
A home warranty can be paid for by the agent, buyer, or seller, depending on the agreement reached between all parties. Funds are typically collected at closing, but payment can be made at any time by calling 800.795.9595.
Homeowners insurance and home warranty coverage complement each other, but a common misconception is that these two products provide the same type of coverage.
Compared to a home warranty, home insurance policies generally cover damage due to specific risks that are sudden or accidental. The damages could occur after incidents like:
On the other hand, home warranty coverage helps homeowners avoid financial surprises by covering the costs of repairs or replacements on systems and appliances that result from normal wear and tear (not negligence or a lack of proper maintenance). In essence, these types of warranties make home ownership more affordable by protecting the things a homeowner needs to be happy and comfortable in their home.
We’ve been working with real estate professionals, builders, and homeowners in Texas for more than 35 years. When you work with us, you can feel confident that you’ll always have a local partner to call for any questions or concerns.
Additionally, we have five dedicated Account Executives that reside in Texas who are excited to partner with you in growing your business.
Our Texas team believes in establishing a true partnership, to help you build and grow your business. We’re here every step of the way.
