Help Center / FAQs / Warranty Coverage Information
A home warranty may cover certain systems like central air conditioning, heating, plumbing, electrical, and water heaters, as well as appliances like refrigerators, stoves, washers, and dryers. For a complete list of what a 2-10 HBW home warranty covers, check out our systems and appliances page.
There is a 30-day waiting period before you can request Service. If you purchased a home warranty in a recent real estate transaction or are renewing your home warranty, you may immediately use your home warranty.
Generally, homeowners can get a home warranty in one of four ways.
1. The homeowner buys one for themselves.
2. A real estate agent buys it for the buyer at closing.
3. The home seller buys it for the buyer as an incentive.
4. A friend or family member buys it for the homeowner.
Yes. If the covered system or appliance is in working order when you purchase a 2-10 HBW home warranty (i.e., doesn’t have a pre-existing problem), age doesn’t matter.
You can purchase a home warranty at any time for any house. While many home warranties are purchased by a buyer or a seller of a home during a real estate transaction, a home warranty can be purchased by any homeowner looking to protect their budget.
A home warranty is an annual contract that can help reduce the costs to repair or replace covered systems and appliances that break down from normal wear and tear.
Homeowners insurance covers loss from incidents like fire, storms, or vandalism. The coverages provided by a home warranty and homeowners insurance typically don’t overlap and often complement one another to provide comprehensive protection.
A home warranty (or Home Warranty Service Agreement as we call it) is a powerful budget-protecting service contract for homeowners that can provide coverage for things that homeowners insurance doesn’t.
You can’t, but your builder can if they’re a 2-10 HBW Builder Member. You can refer your builder by filling out this form.
A home warranty service agreement may be more affordable than you think! Get a quote today to see what coverage is right for you or call 855.210.4295.
Read our guide on how to get a home warranty quote the right way.
It depends on the system or appliance, along with where you live, but here are a few average costs, based on 2-10 HBW data from 2019 and 2021.
Furnance
Repair: $425
Replacement: $3,755
Water heater
Repair: $435
Replacement: $1,665
Refrigerator
Repair: $340
Replacement: $1,370
1 Statistics derived from 2019 data. Based on estimated average retail repair costs and observed claims experiences of 2-10 HBW customers.
2 National averages based on data collected in November 2021. Costs in your area may vary.
**Service Fee per approved claim. See service agreement for all coverage details, limitations, and exclusions.
You can find out by simply requesting a quote.
Yes. If ownership of the home changes during the term of the structural warranty, coverage is fully transferable.
In general, no. However, you can renew/change your coverage yearly.
If you own a newly built home, you may be able to access a three-year coverage term. Call 855.210.4295 for details.
Yes. You can purchase coverage for additional properties using your account in homeowner portal.
Yes. You can purchase coverage for someone else by providing the address, name of the homeowner, and their contact info.
While homeowners insurance may provide coverage for damage caused by serious events such as fire, natural disasters, and theft, it does not cover the cost of repairing and replacing major systems and appliances caused by routine wear and tear.
This is a unique program offered by 2-10 Home Buyers Warranty. It allows you to forgo a covered repair, save your Service Fee, and get up to $150 in reimbursements for replacing your old appliance with a new one!
Yes. 2-10 HBW offers several different plans to help you find your fit.
Learn more, get a quote, or call 855.210.4295
No. For tips on cleaning your dryer vent, check out our guide.
Additionally, the EPA recommends that you only have your ductwork cleaned under three conditions:
1. There’s visible mold or mildew on your ducts.
2. You notice vermin or insects living in your ducts.
3. Your registers actively expel visible dust when on.
2-10 Home Buyers Warranty provides coverage for any type of single-family detached or attached home (including condos and townhomes but excluding homes used for business purposes, like bed & breakfasts or fraternity/sorority houses) that is inside our service area and under 10,000 square feet.
A seller would offer a home warranty to make their home more desirable to prospective buyers. A home with a warranty is more likely to sell quickly as the home warranty protection gives the buyer more confidence and peace of mind with their purchase. Read more.
