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Frequently Asked Questions

Help Center / FAQs / Real Estate Pros

Real Estate Pros

Who pays for the home warranty when a home is sold?

The home warranty may be paid for by the agent, Buyer, or Seller. Typically paid with funds collected at closing, the Home Warranty Service Agreement may also be purchased for up to 30 days post-closing.

What is the value of Seller coverage when a home is being sold?

Seller coverage helps differentiate agents by providing budget protection for Sellers during the listing period. It also protects transactions against unexpected breakdowns—which could reduce closing delays and post-closing risks for all parties—and could add value to the Buyer’s offer via complimentary Seller coverage. Seller coverage is complimentary, where allowed by law. Simply present the 2-10 HBW Home Warranty Service Agreement for consideration to all parties in the transaction. For more information on why a home warranty is important for the Buyer, Seller, and even the real estate agent, go to our Real Estate Warranty page.

Do you have a monthly payment option?

Yes, monthly payments are available for Buyers purchasing Buyer coverage only. Enroll as you would any home and select the “Buyer Pay” payment method. Your Buyer will then be emailed to review coverage and select their preferred payment outside of the closing process.

How can I get Buyer or Seller coverage?

If you’re interested in protecting your Buyer or Seller with a home warranty, visit Agent Portal to enroll the property or call Real Estate Support at 720.531.6723.

What is the value of Buyer coverage when a home is being sold?

A systems and appliances home warranty is one of the best forms of budget protection to guard Buyers, and their largest investment, from unexpected breakdowns. For more information on why a home warranty is important for the Buyer, Seller, and even the real estate agent, go to our Real Estate Professional page.

What happens to the property’s home warranty coverage if the homeowners move?

We offer fully transferable warranties, which allows a new Buyer to continue coverage for the remaining term.

When is my client’s home warranty active?

Buyer coverage begins at the close of sale or when the coverage is purchased, whichever is later, and continues for one year from that date. Seller coverage, where allowed by law, is for the listing period and begins immediately upon notification of enrollment.

How do I add a structural warranty to a new construction home?

Structural Warranties can only be provided by a home builder to the home buyer, and are facilitated by different 2-10 HBW affiliates than the home warranty products. The home builder can provide our industry-leading 2-10 HBW Structural Warranty to your home buyer by becoming a member in the 2-10 HBW New Home Warranty Program. Real estate agents can refer builders by filling out this form.