2-10 Homeowners Help Center

• Appliance Replacement Offer
• Types of Homes Covered
• Is Duct/Vent Cleaning Covered?
• Coverage for Older Appliances
• Coverage for New Appliances
• Home Warranty vs. Homeowners Insurance
• What's Covered?
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• Cancel My Service Request
• No Update from Repair Pro
• View and Download Plan Agreement
• Choose Your Own Contractor
• Service Request Updates
• How Long Does It Take?
• Service Fee
• Definition of an Emergency
• File a Claim
• Homeowner Portal

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• Add Additional Coverage
• Renew Warranty
• Cover Multiple Properties
• Coverage Terms/Lengths
• Availability in My Area
• Choosing the Right Coverage
• How Much Does a Home Warranty Cost?
• How to Purchase

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• Change Payment Date
• Payment Options
• Cancel Warranty

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Transfer Structural Warranty

Are you experiencing a covered breakdown? Please use the Homeowner Portal to place a service request. No hold times and you can request service or check the status of your existing service request 24 hours a day.

Place a Service Request

844.784.5209

To purchase coverage for an existing home, please review the plan options on our website to find the coverage you need at the right price. It's easy to purchase online. You can also call us at the phone number below.

800.743.4210

It's easy to renew your coverage in the Homeowner Portal or by calling the phone number below.

Renew online

844.784.5209

Our home warranty plans cover parts of up to 28 home systems (HVAC, plumbing and electrical) and appliances (refrigerator, oven, washer, dryer and more) when they break down due to normal wear and tear.

When a covered system or appliance breaks down, you will place a service request and pay your pre-set service fee in the homeowner portal. We’ll assign an independent, trusted repair Pro to diagnose your issue and will cover the cost to repair or replace the covered item per your home warranty agreement and coverage.

For a complete list of what a 2-10 home warranty covers, check out our systems and appliances page.

The easiest way to place service requests, view your plan agreement, and manage your account is in the Homeowner Portal. 

Yes, we do cover older appliances and systems. And the best part? No matter the size of your home, location, or age of your appliances and systems, our home warranty plans are the same price for everyone. We’re also transparent about our pricing because no one likes surprises fees or costs when purchasing a home warranty. 

A home warranty is an annual contract that can help reduce the costs to repair or replace covered systems and appliances that break down from normal wear and tear.

Homeowners insurance covers loss from incidents like fire, storms, or vandalism. The coverages provided by a home warranty and homeowners insurance typically don’t overlap and often complement one another to provide comprehensive protection.

The best place to view your home warranty plan agreement is in the Homeowner Portal.

A home warranty is a 1-year service contract for your home systems and appliances. Over time, the systems and appliances you rely on most will inevitably break down due to normal use. 2-10 provides coverage for the parts of up to 28 home systems and appliances, so when a covered breakdown occurs, you can place a service request and pay your service fee for the repair or replacement based on the coverage in your plan agreement. 

See the plan agreement for coverage details, including service fees, limitations and exclusions. Coverage limits and charges for non-covered items may apply.