Builder Warranty Programs & Services
You build it, we’ll back you up.
2-10 Home Buyers Warranty (2-10 HBW) is the industry-leading administrator of builder warranties.
More builders choose 2-10 Home Buyers Warranty (2-10 HBW) for warranty services
Our reputation for trust and reliability is second to none, and we never stop supporting your business’ success.
As the largest and most experienced builder warranty administrator, we’ve seen more and covered more than anyone else. Our size and expertise means more resources to better serve you and your homeowners.
A full suite of warranties to support your needs
Workmanship, distribution system and structural warranties
Provide coverage for workmanship, distribution systems, and qualifying structural defects on newly built homes, starting day 1.
- Provides the industry’s best protection for builders
- Defines coverage, sets clear expectations, and transfers structural liability away from the builder
- Features Claims Administration support, handling every aspect of the structural claims process
- Includes access to our Warranty Administration team to answer questions and explain coverage
- Includes Certificate of Warranty Coverage dissemination and documentation
Structural-only warranty
Provides insurance-backed coverage for qualifying structural defects on newly built homes, starting day 1.
- Transfers structural liability away from the builder
- Features Claims Administration support, handling every aspect of the structural claims process
- Includes access to our Warranty Administration team to answer questions and explain coverage
- Includes Certificate of Warranty Coverage dissemination and documentation
- Clearly defines qualifying structural defects
- Deductible/shared-risk options
- Grandfathering (0-3 years)
- New Construction Home Warranty Service Agreement
- Flexible warranty term for structural coverage
Builder Backed Service Program (BBSP) warranties
BBSP warranties provide all the performance standards that define what is and isn’t covered, but without any insurance backing.
- Protects builders by defining coverage and sets expectations
- Third-party language valuable for dispute resolution
- Includes access to our Warranty Administration team to answer questions and explain coverage
- Includes Certificate of Warranty Coverage dissemination and documentation
- NewHome Care Warranty Management Services
- Claims Administration
- New Construction Home Warranty Service Agreement
- Flexible warranty term for structural coverage
- Flexible warranty term for distribution systems coverage
COVE warranties
COVE warranties are construction-defect-warranties that have been approved by the COVE Program Insurance Services to bundle with COVE GL insurance.
- Features COVE-specified coverage for construction defects
- Includes access to our Warranty Administration team
- Includes Certificate of Warranty Coverage dissemination and documentation
- NewHome Care Warranty Management Services
- Claims Administration
- New Construction Home Warranty Service Agreement
- Workmanship standards
New modular or manufactured home warranty
An insurance-backed, new modular or manufactured home warranty from 2-10 HBW gives builders, dealers, and homeowners confidence. If qualified, major structural damage develops in these homes, the warranty insurer bears the obligation for repairs, not the builder, dealer, or homeowner.
- Manufactured-home warranty includes 10 years of coverage against qualifying structural defects in load-bearing components from the frame up
- Modular-home warranty includes 10 years of structural coverage from the sill plate up
- Builders can upgrade both products to a full structural warranty if they choose to place the home on a permanent foundation
- Includes coverage for both interior and exterior walls and partitions
- 2-10 HBW developed this coverage exclusively for the manufactured-housing industry
Additional services and enhancements
Claims Administration
2-10 HBW’s Claims Administration can manage all aspects of a structural warranty claim for you.
Grandfathering
Grandfathering is the process whereby recently completed homes can still be enrolled in the 2-10 HBW structural warranty program, even if the home was closed prior to becoming a 2-10 HBW Builder Member.
Flexible Warranty Term for Distribution Systems
Distribution systems coverage provides protection against defects to the means by which electrical, plumbing, and mechanical functions are delivered throughout the home.
Flexible Warranty Term for Structural Coverage
Each state has different requirements for the length of time a builder is responsible for defects. This option provides the flexibility to enroll homes based on the state requirement.
Deductible/Shared Risk Options
Deductible/Shared Risk options provide flexibility for builders to realize a lower insurance rate by incorporating a deductible into their structural warranty program.
Manufactured Home
One year workmanship and two year systems defect warranty.
Modular Home
One year workmanship and two year systems defect warranty.
Enhance your home buyer’s experience with options
NewHome Care Warranty Management Services
NewHome Care is designed to help eliminate warranty calls to builders and alleviate expensive homeowner callbacks.
- 2-10 HBW is the first point of contact for all homeowner warranty questions
- Dedicated team that manages requests, applies standards, and communicates to warranty/construction teams and homeowners
- Allows builders to place, dispatch, track, manage, and catalog warranty requests
New Construction Home Warranty Service Agreement
A New Construction Home Warranty provides coverage for the home’s systems and appliances, including AC and heating systems, water heaters, plumbing, electrical, major kitchen appliances, and more.
- Allows you to differentiate yourself, add value for potential buyers, enhance your reputation, and minimize warranty calls
- Creates a new revenue stream for builders
- Coverage is effective at closing or one year after the home closed
- Coverage available in 1- and 2-year terms
Images shown for illustration purposes only. Please refer to the structural warranty document for specific structural coverage and exclusions.
We build quality from the ground up.
Focus on what you do best:
building great homes and growing your business.
Or call New Home Sales at 877.777.1344.