Washer and Dryer home warranty coverage

When your washer or dryer breaks down, it’s frustrating and time consuming to deal with. Luckily, 2-10 Home Buyers Warranty (2-10 HBW) gives you the option to cover your washer and dryer as part of your home warranty plan!

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Washer and Dryer

Why purchase a home warranty plan for your washer and dryer?

Your washer and dryer help you look good and feel good without having to leave the house. When they break down, it makes life more frustrating and can even do damage to other parts of your house.

A home warranty plan with the washer and dryer option from 2-10 HBW helps you stay fresh and clean without the frustration.

When you have a washer and dryer option, we can vet and set you up with a qualified contractor to help you address breakdowns. That means less time researching and more time living.

And of course, your washer and dryer option can save you from big out-of-pocket costs.

Washer and dryer coverage is available as an additional purchased option.

Washer and dryer

Which parts of my washer and dryer does a home warranty commonly cover?

Covered washer and dryer components

Covered

washer components*

Agitator, controls and monitors, drain hose, drum, lid switch, motor, motor pulley, off-balance switch, spin assembly, spin pulley, transmission, tub, water filter, water hose, water inlet valves, water-level control assembly, water pump, water-supply hose, belt, door/lid, spied, washer box/faucets, water valve.

Covered

dryer components*

Blower, controls and monitors, door gasket, door latch, door switch, drive belt, drum, drum roller, drum seal, heating element, motor, pulley.

Excluded washer and dryer components

Excluded

washer and dryer components*

Damage to clothing; plastic mini-tub; soap dispensers; filter screens; knobs; dials; hinges; lint screen; door glass; multimedia center, including technology convenience items like LCD screens, Wi-Fi, clocks, and cameras.


Helpful hints and solutions for troubleshooting your washer and dryer breakdown.

What's wrong with my washer and dryer?

To get the most out of your home warranty plan (and to save your Service Fee for the toughest-to-solve breakdowns), you'll want to do routine maintenance!

Below, we've included some troubleshooting tips for when your washer or dryer breaks down. Use these recommendations, along with your washer or dryer's instruction manual, to perform maintenance and try to get it running right away!

If these tips don't help and you purchased the washer and dryer option, we can help! Just log in to your Homeowner Portal account at Homeowner Portal account, check your service contract, and file a claim if you have washer and dryer coverage!

Don't have a home warranty? Protect your home and budget with coverage from 2-10 HBW.

WASHER MAINTENANCE TIPS

Possible Cause
Possible Solution
No power to the unit
Make sure the unit is plugged in. Check and reset the breaker
Possible Cause
Possible Solution
The water valves are turned off
Make sure the water valves are turned on
Water-line filters are clogged
Make sure the water-line filters are clear
There is a kink in a water hose
Check and straighten both water hoses
Possible Cause
Possible Solution
The tub may be overfilled
Remove some laundry and redistribute the remaining laundry in the tub
The timer is defective
Wait 15 minutes to allow the machine to reset; Replace the timer
The lid is not closed properly
Make sure the lid is closed and the safety switch is working
The drive belt may be loose or broken
Tighten or replace the drive belt as necessary
Possible Cause
Possible Solution
The hose connections are loose
Check and tighten the hose connections
Possible failed parts: gasket, mixing valve, hoses, overflow switch, or sensor
Check and replace the defective parts as necessary
Possible Cause
Possible Solution
The laundry load is unbalanced
Distribute the clothes evenly
The machine may not be level
Level the machine
Possible Cause
Possible Solution
The lid is not closed properly
Because the unit spins and drains at the same time, be sure the lid is closed
The drain hose may be kinked
Check and straighten the drain hose
The position of the drain hose may be too high
If the drain hose is more than 4 feet above floor level and it cannot be lowered easily, call a qualified service provider

DRYER MAINTENANCE TIPS

Possible Cause
Possible Solution
The unit is not getting power
Make sure the unit is plugged in. Check and reset the breaker
Possible Cause
Possible Solution
The belt drive is loose or broken
Tighten or replace the belt
The drum is stuck
Check the drum and remove any obstructions
The drum support mechanism is broken
Check and replace as necessary
Possible Cause
Possible Solution
The lint trap or exhaust vent is clogged
Clear the trap or vent
There are too many clothes in the dryer
Remove some clothes
The door gasket leaks
Check and replace the door gasket
The heating element may not be operating properly
Check the heating element, thermostat, and timer, and replace as necessary
Possible Cause
Possible Solution
The unit has a bad timer
Check and replace the timer
Washer and dryer
10/13 years

The average washer lasts 10 years* while the average dryer lasts 13 years*

Keeping up on maintenance helps increase the lifespan of your washer and dryer
How can I make my washer and dryer last longer?

Keeping up on maintenance helps increase the life span of your washer and dryer.

  • Ensure that the washing machine legs are adjusted for a level installation by turning the legs counterclockwise to raise and clockwise to lower.
  • Make sure the water level of each wash load is appropriate for the volume of clothes. Do not overload the machine.
  • Remove and clean the lint screen after each drying cycle has been completed.
  • Use a vacuum cleaner to clean behind and underneath both the washer and dryer at least once every three months.
  • Annually check the lint vent and make sure it is not blocked.

Why choose a home warranty plan from 2-10 HBW?

A home warranty is an incredible tool for keeping your budget on track. Here’s why you should choose 2-10 HBW to protect your home!

Home Warranty Company
Home Warranty Coverage
Home Warranty Cost

Protect your washer and dryer today!

Purchasing a Home Warranty Service Agreement from 2-10 HBW with washer and dryer coverage is easy!

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