2-10 Home Buyers Warranty (2-10) is so excited to share the Enhanced 2-10 New Home Warranty Booklet with you. And because this is a great development for both builders and homeowners, we want to help you share our excitement with your homeowners!
Use this toolkit to access all kinds of communications to share the news about the Enhanced 2-10 New Home Warranty Booklet. After all, you and your homeowners are benefiting from 2-10’s industry-leading coverage!
If you have any questions, please contact Warranty Administration at 855.429.2109 or [email protected].
Sample Announcement Copy
The following is sample copy that you can add to your website to announce the Enhanced 2-10 New Home Warranty Booklet!
Meeting the Moment for Homeowners
Peace of mind has never been more important for homeowners. That’s why we’re excited to announce the Enhanced New Home Warranty Booklet from 2-10 Home Buyers Warranty (2-10).
The Enhanced 2-10 New Home Warranty Booklet includes updated language regarding performance standards to improve your experiences when using your 2-10 New Home Warranty. It also includes a Home Maintenance Guide that you can use to keep your home in top shape. You can access the full guide by visiting www.2-10.com/maintain-my-home.
1 in 5 new homes in the US are part of the 2-10 New Home Warranty Program, including yours! To view all the details about this industry-leading coverage for your home, create your account at www.2-10.com/sign-in/!
Home Maintenance Guide
About the Home Maintenance Guide
We talked to many builders about how 2-10 Home Buyers Warranty (2-10) could improve the expectations builders and homeowners have and clarify their responsibilities. One of the biggest requests was an actionable and clear maintenance guide for homeowners.
We delivered with the 2-10 Home Maintenance Guide, which you and your homeowners can leverage to take full advantage of the 2-10 New Home Warranty Booklet.
Download these flyers to share the news with your homeowners!
About the Maintenance Guide New Home Maintenance Tips & ChecklistFull Maintenance Guide Available at www.2-10.com/maintain-my-home
FAQs for Builders
Frequently asked questions
The next-generation Booklet will be issued for all homes enrolled in the 2-10 New Home Program on and after December 1, 2023. As always, ensure all your buyers are presented with the Booklet early in the contracting process. We have a template available for you to use with your buyers to acknowledge their receipt of the updated Booklet.
We updated language regarding performance standards to improve experiences for builders and homeowners.
We also included a Home Maintenance Guide for homeowners in the New Home Warranty Booklet itself. This Maintenance Guide explains many important aspects of home maintenance that the homeowner is responsible for. This was something our Builder Members believed would be extremely valuable in terms of setting expectations and explaining the responsibilities homeowners have regarding home maintenance.
Additionally, we’ve inserted a link to an even more comprehensive digital Home Maintenance Guide, which will allow you to provide added value to your clients.
Finally, we redesigned the New Home Warranty Booklet to make it easier to use and understand.
We updated the New Home Warranty Booklet to evolve with the changing needs of builders and to continue to occupy the bleeding edge of warranty administration.
2-10 is dedicated to continuous improvement to ensure that coverage and processes are as easy to understand as possible. This helps create better expectations, which in turn help create even better customer experiences.
We also included a Home Maintenance Guide for homeowners, which further sets clear expectations while giving homeowners the confidence and knowledge they need to leverage the New Home Warranty Booklet to the fullest.
Please contact your sales representative to order the new Booklets. If you do not yet have a sales representative, please contact our Warranty Administration team below.
The enhanced New Home Warranty Booklet will allow you to set expectations and improve the warranty experience for your homeowners.
Our equipped team of Warranty Administration professionals is ready to assist you. Please contact them via phone (855.429.2109), or on the Homeowner Portal (2-10.com/homeowner).
Overall, the enhanced New Home Warranty Booklet will include the same coverage you know and trust.
2-10 is dedicated to continuous improvement to ensure that coverage and processes are as easy to understand as possible. This helps create better expectations, which in turn help create even better customer experiences.
The New Home Warranty Booklet is a legal document that outlines the coverage your clients receive and the performance standards by which you abide.
You can access updated digital assets through your Builder Portal account at www.2-10.com/sign-in.
There are no material coverage changes, so this should not present an issue for Builder Members or homeowners. However, in the event of a claim where there is a dispute regarding which Booklet applies, 2-10 and the Warranty Insurer will handle each situation on a case-by-case basis.
Thank you for your commitment and allowing us to protect your homes and your business! If you don’t already have your new Booklet in hand, please reach out to your sales representative to obtain the quantity you need. If you already have our enhanced warranty Booklet, please familiarize yourself with it and reach out with any questions!
